GameTime is an arcade franchise based in Florida. The large majority of clientele are parents and their young children, followed closely by teens. The bar-restaurant portions of the facility cater to a more adult audience while the rest of the arcade attracts a younger demographic of young children to teens.
The original website was in need of visual redesign due to its outdated look and lack of usability.
There was little ease in navigating through the site, as there were redundant and repetitive menus, non-functional buttons, poor and inconsistent layouts, and visuals that lacked cohesiveness. The goal was to simplify and streamline many aspects of the website like the navigation and party planning function and update the visuals to reflect the modern, sleek, and playful style of the actual arcade locations.
I began my research by looking at Yelp and Google reviews to understand the customers' needs. I learned of aspects praised about the arcade that I could highlight on their website and frustrations that I could potentially address through my design.
‣ Bar-restaurant is very popular with adults, especially during sport events
‣ Flexible Play Card options
‣ Promotions are popular with customers
Using Figma, I translated my first sketches into mid-fidelity wireframes. To get them ready for user feedback, I added a few relevant images from the GameTime social media accounts and copy resembling the tone of the content from their existing website.
At this phase, the wireframes were defined enough for some user testing. I made adjustments based on three tests; I condensed some elements to take less visual focus, and I changed the language of some features to make their function more apparent. Finally, I moved on to creating high-fidelity prototypes in preparation for further testing.
For the visual design, my goal was to align the website more closely to the playful and fun atmosphere promoted in their arcades. Looking at similar websites and social media posts for inspiration, I decided on a dark style with pops of bright color to resemble the setting of arcades.